@extends('layouts.dashboardnew')

@section('content')



{{-- ===================== HEADER + BOTÓN FILTROS (solo admin) ===================== --}}
<div class="card border-0 shadow-sm rounded-4 mb-3 overflow-hidden">
    <div class="card-body p-4 bg-primary bg-gradient text-white position-relative">
        <div class="d-flex flex-column flex-md-row align-items-md-center justify-content-between gap-3">
            <div class="d-flex align-items-center gap-3">
                <div class="bg-white bg-opacity-25 rounded-3 d-inline-flex align-items-center justify-content-center border border-light border-opacity-25"
                     style="width:52px;height:52px;">
                    <i class="fa-solid fa-headset fs-4"></i>
                </div>
                <div>
                    <h4 class="fw-bold mb-1 text-white">Ticket y soporte</h4>
                    <p class="mb-0 small text-white text-opacity-75">
                        Centro de atención al cliente, gestión de consultas y resolución de incidencias técnicas.
                    </p>
                </div>
            </div>

            <div class="d-flex flex-column flex-sm-row gap-2 align-self-start align-self-md-center">
                <span class="badge bg-white text-primary rounded-pill fw-semibold px-3 py-2 align-self-start">
                    <i class="fa-solid fa-ticket me-1"></i> {{ count($ticket) }} solicitudes
                </span>
                
                <button class="btn btn-light fw-semibold rounded-pill px-3 py-1 text-primary shadow-sm align-self-start"
                            type="button"
                            data-bs-toggle="collapse"
                            data-bs-target="#filtroIdPanel"
                            aria-expanded="false"
                            aria-controls="filtroIdPanel">
                        <i class="fa-solid fa-filter me-1"></i> Filtro
                        <i class="fa-solid fa-chevron-down ms-1 small"></i>
                </button> 
                
            </div>
        </div>
    </div>
</div>



{{-- ===================== PANEL COLAPSABLE DE FILTRO ===================== --}}
<div class="collapse mb-3" id="filtroIdPanel">
    @include('usuario.componentes.filtrounificado', ['ruta' => 'ticket-filtro', 'tipo1' => '1'])
</div>


<div class="row">
    <div class="col-12">
        <div class="card">
            <div class="card-body">
            	<div class="table-responsive">
                
                <table class="table table-striped table-bordered zero-configuration">
                    <thead>
                        <th class="text-center">#</th>
						<th class="text-center">Fecha</th>
						<th class="text-center">Tipo de ticket</th>
						<th class="text-center">Titulo</th>
						<th class="text-center">Soporte</th>
						<th class="text-center">Estado</th>
						<th class="text-center">Opciones</th>
                    </thead>
                    <tbody>
                        @foreach ($ticket as $tic)
                        <tr>
                            <td class="center">{{ $tic->id }}</td>
						    <td class="center">{{ date('d-m-Y', strtotime($tic->created_at)) }}</td>
						    <td class="center">{{ $tic->tipo }}</td>
						    <td class="center">{{ $tic->titulo }}</td>
						    <td class="center">Enviado a Soporte</td>
						    <td class="text-center">
                                @if($tic->status == 0)
                                  Abierto
                                @else
                                  Cerrado
                                @endif
                            </td> 
                            @if($tic->status == 0)
						        <td class="text-center">
							        <a href="{{ route('comentar', $tic->id) }}" class="btn btn-info" title="Comentar">
								        <i class="fa-solid fa-comment"></i>
							        </a>
					            </td>
						    @else
						        <td class="text-center">
							        <a href="{{ route('ver', $tic->id) }}" class="btn btn-info" title="Ver Ticket">
								        <i class="fa-solid fa-eye"></i>
							        </a>
						        </td>
						    @endif
                        </tr>
                        @endforeach
                    </tbody>
                </table>

                </div>
            </div>
        </div>
    </div>
</div>


@endsection